Methods To Fix Logitech G930 Disconnecting and Reconnecting Issue

September 15, 2021

For every game or music lover, having a right set of headset always enhance the experience. Logitech is one of such largely accepted brands that offer gaming peripherals well within your means. Despite all the popularity of the brand’s product, users often experience a few technical issues and keep asking for their solution. One of frequently raised issue is “Logitech G930 Disconnecting and Reconnecting”. Here’s is a complete reference guide on how to resolve this error and go on with non-stop entertainment.

Logitech ranks amongst popular brand providing the whole lot of gaming keyboards to gaming headsets. Logitech G930 seems to be every gamers delight to use owing to its style and comfortable. But it is noted that quite often users have reported that every now and then their G930 gaming headset keeps on reconnecting and disconnecting.

If you are also facing a similar problem, let’s get to understand why G930 headset keeps disconnecting and reconnecting, and also look at methods that may fix this problem for you. So here we go….

Table of Contents

Why Logitech G930 headset keeps disconnecting and reconnecting?

It can be quite an irritating thing when you are being interrupted while playing a game, listening to your favorite music or watching a movie or TV shows. If your Logitech G930 headset continues to get disconnected in short span of time. This really makes you upset and spoil your mood. If you want to avoid such annoying situation you must take care of things that cause of this problem. Check out some of the grounds listed below that may results in Logitech G930 Disconnecting and Reconnecting error.

Having a large number of wireless devices around you which are connected to your WIFI or if you have multiple Bluetooth-enabled devices in close proximity to your headphones, then there are obvious chances of these devices to interfere with the frequency of your headset. Thus resulting in Disconnecting and Reconnecting of headset.
Another probable reason could be that of power shortage. Many reports and articles have reported that only the USB power is not enough for G930 headset and lack of power may possibly give this error.
Other than above mentioned reasons, the old or corrupted drivers could also be a source for your Logitech G930 gaming headset keeps on disconnecting and reconnecting.

Now, when you are aware of the root causes of this problem, let’s get into finding the ways by which the problem can be resoved.

How to Fix Logitech G390 Gaming Headset Keeps Disconnecting and Reconnecting:

Following are the methods that can help you to solve Logitech G930 Disconnecting and Reconnecting issue on Windows.

Method 1: Plug in the Logitech G390 Gaming Headset to a USB 2.0 Port

The first method which could easily resolve the problem is by simply plugging the USB of the headset into a USB 2.0 port. In case the cable of your G930 headset is connected to a USB 3.0 port, then you are required to unplug it and switch to other port. Please make sure that your headset is charged and turned on prior to plugging it into a 2.0 port. As soon as you make the shift luckily it may resolve the problem for you.

Method 2: Update Logitech G930 Drivers

As one of the causes behind the issue might be a faulty, obsolete driver, you can fix it by getting an update for the drivers of your headset. This can be done either by Manual update or an Automatic driver update.

1. Manually : To update the driver manually, you must take the steps mentioned below.

Open Run command using the Windows+R key.
Type devmgmt.msc then press the enter button.
The Device Manager window will appear on the screen.
Find “Sound, video and game controllers”, under the device manager and select the audio driver, and then make a right-click on it.
Select the “Update” option.
Wait for update process to complete, and then restart your computer to reflect the changes.

2. Automatically: To update the driver manually, you must take the steps mentioned below.

Many apps are available in open market that will search for any type of driver update. Install one of such app to get updates all at once with just a click. We recommend you to get “Bit Driver” or “Free Driver update” application for the task at hand. The application will automatically checks for any driver updates and allows you install those updates on your computer.

Install any of these applications.
Launch the application and select the “Scan”option.
A list of drivers to be updated appears on the screen. You can choose to update one driver at a time or even update all of them at once.

If you are unable to get the problem resolved even after updating the headset drivers, then you must use the next method to fix this problem.

Method 3: Restore to Older Drivers

If the problem persists even after drivers update, then you must roll back to the old version. As it may be possible that the recent version of drivers have technical issues or bugs which led certain functionalities to stop working. In such cases you are required to restore to your previous version by following the steps mentioned below.

To Downgrade to your previous driver, follow these steps

Open Run command using Windows +R.
Type devmgmt.msc then press the enter button.
The Device Manager window will appear on the screen.
Find “Audio inputs and outputs”, under the device manager
Select your device, reflected here as “Logitech G930”.
Now a new window will appear, head to the driver tab and then click on the rollback driver option.

Note: If you are unable to get the rollback driver option under this section, then you can go on to get an older version of the driver from official website of Logitech.

Method 4: Adjust the Interval Time

If your G930 headset keeps disconnecting every now and then, you can certainly fix the problem by adjusting the interval timeof your headset.

To adjust the interval time perform the steps mentioned below

Close the Logitech gaming application.
Head to C drive of your device and select Program Files-> Logitech Gaming Software-> Resources-> G930-> Manifest.
Open Manifest file on Notepad from selecting the option on making a right-click on it.
Find “Battery turn-off interval” and change the corresponding value from 900 to 0.
Save the changes by pressing CTRL+S and then close the file.

Hopefully after this, the problem of disconnecting and reconnecting won’t take place again.

Method 5: Turn Off USB Selective Suspend Settings

One of the reasons why your Logitech headsets fail to connect is the USB suspension issues. Thus the problem might be solved if you turn it off. Here are the steps that can help you to resolve this issue, via turning off USB selective suspension settings.

Open Windows and go to settings by clicking on the gear icon.
Under settings, search for “Power and sleep” provided at left-hand of the screen.
Now click on the “Additional settings” option under related settings.
Click “Change plan settings” and then select advanced power settings.
Another window will now appear on screen, detect the USB settings and make a double click on it.
Under the USB settings go on to select the SUB selective Suspend Setting and click on the disable option.
Finally click on apply followed by ok.

By following these steps you have got a good chance to fix the issue that you are having with your Logitech gaming headset.

Method 6: Turn off USB Root HUB Power Management

One more way to solve this Logitech G930 problem is by turning off the USB HUB power management. Just take below steps for doing so.

Open Run command using Windows +R.
Type devmgmt.msc then press the enter button.
Select the option “Universal Serial Bus controller” and the take the path as USB Root HUB -> Propoeties -> Power Management.
Now uncheck the option “Allow the computer to turn off the device to save power”. It will stop to put your device on power-saving mode.

That’s all from our side. Hope the above mentioned methods help you fix the particular issue with your gaming headset and stop Logitech G930 Disconnecting and Reconnecting unexpectedly.

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