If you are a Spectrum subscriber, you wish for getting the best against what you have paid for your subscription. But at times you are being let down by the platform when getting one or the other error. Also it seems to be quite frustrating when you find that specific programs are not available or Spectrum on demand not working.
This blog post will bring you insights on each and every facet of Spectrum On-Demand not working issue including its meaning, reasons and remedial actions.
Spectrum is a platform which allows you to access thousands of popular movies and TV shows as per your convenience. The streaming service let you to watch and enjoy Video On-Demand and Pay-Per-View, ranging from movies, TV shows, live concerts, special events and even includes programming from NBC, ABC, CBS and much more. Though Spectrum On-Demand offers swift streaming, but occasionally users complain about getting Spectrum on demand not working error.
Let’s explore more about the error, its causes and actions to be taken when encountered with it.
What does Spectrum On-Demand not working error means?
Several users in of late have encountered quite a few problems while using Spectrum On-Demand, one of the common problems is, “Spectrum On-Demand not working” error.
Spectrum On-Demand not working error indicates that the process does not work when you are attempting to look for a specific content and you are not able to access On Demand content through the interactive program guide.
Reasons for Spectrum On Demand is not working issue
At any time if you experience an error or face an issue while streaming a show or a movie, you must know the reasons behind that so as to find feasible ways to fix the same. So before you go on to resolve on-demand not working spectrum error, you need to understand reason for behind this error.
Technically speaking, there can be various factors that cause this problem. To explain why On Demand is not working you can take note of the following points, since the service is not working due to:
- Traffic on the platform
- The content has expired and is no more available
- There is an outage in your area
Note: The list isn’t an exclusive one and only covers a few of the many reasons causing Spectrum On Demand not working problem.
Methods to fix Spectrum On Demand not working?
There is nothing to worry about the Spectrum On-Demand not working because you can easily troubleshoot this problem using the methods provided underneath:
Method#1: Reset data on your receiver
Whenever you face difficulties while accessing the On-Demand content using the Spectrum Guide, you can consider it as initial troubleshoot to Reset Data on the Spectrum Receiver. To do so you need to perform following steps:
- Press Menu button on your remote.
- Go to Settings & Support using the arrow buttons and press OK/Select.
- Navigate to Account Overview, find Equipment Info. and then press OK/Select.
- Move to RESET DATA and press OK/Select.
These steps will reset the system by restarting it and clearing its memory.
Method#2: Refresh the receiver
The next method that can be used to fix the problem is refreshing the receiver. This may help you to get rid of various other issues including On-Demand not working. For refreshing the receiver you are required to undertake below mentioned steps:
- Sign in to your Spectrum account on your computer or mobile device
- Head to the Services Tab and select the TV tab
- Then click on the Experiencing Issues?
- Lastly, to refresh the receiver click on Reset Equipment
Once you are done with process, the service will launch a signal from the satellite to the receiver to kick off a re-set. Following that all your programs and other records will get restore as earlier.
Method#3: Reboot your receiver
One of the easiest ways which you can try to resolve can’t access On-Demand via the Spectrum Guide is rebooting your receiver. To reboot the receiver perform the following tasks:
- Unplug the power cord
- Wait for at least 60 seconds and then plug it back in.
- Let the receiver to completely recover in about 20 minutes and then turn on the power.
Method#4: Verify if the content is available
There is a high probability that the error is caused due to the unavailability of the desired content. As a result Spectrum On-Demand service may stop working as the content you are looking for is not available or expired.
In case you are getting an Error Code 3006 whilst you try accessing On Demand content, this clearly indicates that the content has lately expired and is no longer available for viewing.
You can’t do much about this situation and only option left with you is to watch another program instead.
Method#5: Test out for an outage in your area
As one of the likely cause behind the Spectrum On Demand unavailable problem is an outage in your area. Mostly the outage takes place due to bad weather. So, if you have such climatic conditions around you, look for if there is an outage in your area or not. For doing so all you need to do is to just Sign in to spectrum.net and then click on Ask Spectrum option.
Soon after that an online virtual assistant will let you know and confirm about if there is an outage in your area or not.
That’s all about how to resolve the Spectrum On-Demand not working problem.