Facebook Messenger is undoubtedly one of the greatest social media messaging services out there. Though, no matter how great it is, there are always technical issues that may arise in the tool. Lately, the FB Messenger issues have been a lot common on iOS devices. Right from messages not loading to messages not being sent, you can come across a variety of technical errors. So, keeping that in mind, let’s take a look at some common fixes for Messenger not working on iPhone.
What is causing my Messenger not working on iPhone problem?
There could be various reasons behind Messenger not working on iPhone. One of the most common reason is the malfunctioning of your network. There are high chances that your network being unstable, or showing connectivity issues leading to Messenger technical glitches and errors.
Messenger may also not function properly due to software issues.
Methods To Fix Facebook Messenger Not Working on iPhone:
In this section, we will take a look at the different methods that you can adopt to fix Messenger problems on iOS devices.
Update Messenger App
Many a times, just updating the Messenger app can easily solve up majority of your issues. The updates provided from the developers side are used to deal with bugs and technical glitches. If by chance, you are facing some bug, which has been patched in the newer version of the app, then updating it can help you eradicate the issue.
To update the app, follow the sequence:
App Store>> Updates>> Messenger>> Update
If there’s no update available, or even after updating the app, the problems don’t seem to disappear away, then it’s time to move on to the next method.
Restart Your Router
If you are using WiFi, then there maybe issues with the router. Yes, the WiFi signal may be showing strong on your iPhone, but still that doesn’t guarantee the proper functioning of the router. You could be connected by mistake to some other WiFi also. The very first thing is to ensure that you are connected to your WiFi only. If yes, then the next step is to restart your router.
- Look for the power button on your router
- Switch it off, and wait for a matter of at least 60 seconds.
- Again click and hold the power button until the router doesn’t turn on again
- Establish the connection again, and see if you are able to properly run Facebook Messenger on iPhone or not.
Reset Network Settings
If you may have made some changes in the network settings of your device, then that could be causing connectivity problems in the Messenger app. Mostly it’s the iOS users who now and then are found to be tweaking up the Settings section.
To verify whether the network settings are causing the issue or not, we will have to reset network settings. Before you head out to try the Reset Network Settings option, it’s important that you backup all the necessary network passwords as the Bluetooth, VPN, and WiFi settings are going to be affected by it. Follow the below sequence to initiate the same:
Settings>> General>> Reset>> Reset Network Settings>> Confirm by hitting on the pop up.
When you complete this step, your device would reboot, in case it doesn’t, you may do it yourself. After that, all your network settings would have been wiped out and restored to the default state. Now, restablish a fresh connection to your WiFi, and open the Messenger app to see if the issue is resolved or not.
Clean Cache Files
The more time you have an app installed on a device, the more will be the cache files stored. The cache files can accumulate a lot of space, causing it to slow down the Messenger app in iPhone. So, in such case, what can you do? Just clear the cache files of the Messenger app. Follow the below order:
Settings>> General>> iPhone Storage>> Delete App>> App Store>> Messenger
Now, just like you do with every solution, here also go back, enter login details, and see if the issue is gone or not.
Update iOS Firmware
The experts say that iOS in comparison to other leading mobile OS platforms is quite secured and flawless. However, that doesn’t mean that it will be 100% free of viruses and bugs. In this world, nothing is perfect, and the same goes for mobile OS too. So, yes, iOS is amazing and a lot better than its competitors, but still it could carry bugs that may hamper the functionality of the components running inside it.
Keeping the OS up to date may help to keep it safe from potential bugs, viruses, malware, etc. Also, if some bug had been causing to Messenger not working on iPhone, then the same would be eradicated after updating it to the latest version. To update your iOS mobile OS to the latest and updates version, follow the below sequence:
Settings>> General>> Software Update
Here, you can search for latest updates and you may even enable the Automatic Updates option. Once, the update is finished, just restart your device, and see if the issue is still there or not.
Service Detection Websites
There are various websites out there that track the up time and down time of the leading services, including Messenger. In the past, there have been numerous instances when the products of Facebook received an outage. If you have just been facing the Messenger not working on iPhone issue since a little while back, then there could be chances that it’s an issue from the server side, rather than from your own end.
We hope that through this article you would have learnt on how to solve the issue of Messenger not working on iPhone. That being said, if for some reason, you are still having some sort of difficulties with Messenger, then feel free to try ‘Messenger Lite’. For those who aren’t aware, Messenger Lite, as the name says is a lite version of the original Messenger app that has almost the same core functionality, but all in a compact and small size.