Element TV Troubleshooting: Handy Do-It-Yourself Fixes

With the motto of “A TV for every room, in every home”, the American consumer electronics company, head-quartered at South Carolina, Element Electronics is committed to offer television that will fit entertainment needs of a varied range of customers. It brings unmatched and feature-rich technology and the trendiest TV sets available at affordable prices.

But sometimes you may experience that your Element TV is not working well. However, there can be numerous problems which can be sorted out using a basic level of Element TV Troubleshooting.

This tech blog post will cover a troubleshooting for a few common problems (including black screen, functional issues, audio issues, picture issues and so on) encountered on Element TV.

Table of Contents

Troubleshooting Element TV Blank Screen Issue:

If you are getting a black screen on Element TV you need to follow the instructions given below to troubleshoot the TV:

Unplug your TV from the power socket
Leave it unplugged for a while.
As the TV is unplugged, press and hold the Power button for about 20-25 seconds
Release the power button and then plug in the TV back.
Turn ON the TV manually or using the remote control and check if you can see picture on the TV screen.

Troubleshooting Element TV Functional Issues: TV turns ON and OFF automatically

When you are facing a functional issue on your TV as it automatically turn ON and OFF. The following troubleshooting steps may help you to get over the problem.

Power OFF and unplug your TV from the socket
Leave it unplugged for a while. In the meantime press and hold the Power button for about 20-25 seconds
Let loose the power button and then plug the TV back in power socket.
Turn ON the TV manually or using the remote control and check if it operates as normal or not.

If the problem continues then you can try the next method given below…

Perform a Reset/Factory Reset

To reset the TV, you must follow the instructions provided as under:

Press the Menu button on TV Remote and then select the Setup option
Here you will find an option called Restore Default, select it to reset your TV

Once you reset the TV, it will restart after a few seconds. If it doesn’t power on the TV manually or using the Remote Control. Hopefully the problem may be resolved now.

Troubleshooting Element TV Audio Issues: TV has picture but no sound?

Prior to troubleshoot Audio issues on Element TV procedure, you must confirm the following:

Check if you are getting this issue on all the Channels. If it does, move to the steps below
Check if the TV speakers are functional, for doing so:
- Press “MENU” key on your TV remote
- Scroll down to find SETUP and then select it
- Here select Voice Guide and turn it ON

If you get to see the TV Voice Guide feature is loud & clear, there is no problem with speaker and the sound issue is subject to Broadcasting or Cable service.

In case where the Voice Guide is out of earshot then you have to take following troubleshooting steps…

Unplug your Element TV from the power source
Leave it unplugged and at the same time press and hold the Power button for about 20-25 seconds
Release the power button and then plug in the TV back.
Turn ON the TV manually or using the remote control and see if the sound is audible or not.

If the problem continues then you can try the next method given below…

Perform a Reset/Factory Reset

To reset the TV, you need to follow the under-mentioned steps:

Press the Menu button on TV Remote and then select the Setup option
Look for Restore Default, and thenselect it to reset your TV

Wait for the TV to restart. If it is not, then power it on manually or using the Remote Control.

Troubleshooting Element TV Picture Issue: TV has sound but no picture?

As contrary to the above situation, if you get to hear the sound on your TV but unable to see any picture on TV screen, here’s how to troubleshoot the picture issue:

Unplug the TV, while it is unplugged press and hold the Power button for about 20-25 seconds
Now release the button and then plug the power cable back in the socket.
Turn ON the TV manually or using the remote control and check if you get the picture on your TV screen.

Troubleshooting Element TV won’t turn ON Issue

When your Element TV won’t turn ON, you should consider the troubleshooting steps provided below:

Check if the TV is receiving adequate power supply.
Check if the connections are not loose.
Check if the power cords are tightly plugged in.
Having ensured the above points, if you are not getting the LED lit white, your TV may perhaps be in standby mode.
While in standby mode press either the Standby or the Power button from your remote.

Troubleshooting Element TV No Signal Issue

This issue can be resolved by taking the following steps:

Check if your TV is in the right input.
Check if the signal cable is properly connected and make sure it is not loose.
Check for the antenna connections.

In case where the signal is out of range, you need to consider adjusting the resolution, as well as the horizontal or vertical frequency. You can also consider adjusting the location and position of the antenna. In addition to that unplug the cables, (including the HDMI cable) and then plug them back.

Note: In all the above cases if the respective issue persists even after performing the Element TV troubleshooting steps then you must contact Element TV Customer Support Team at 888-842-3577

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